The boring but important bits

1. About Us

oddjobs.im is owned and operated by Interactive Enterprises Limited, a company registered in the Isle of Man (Company Number 137228C).

oddjobs.im is a local professional platform with separate “doors” or product areas (currently including Trades, Health, Legal and Careers). Which doors are available may change over time or by configuration. By creating an account or using the platform, you agree to these Terms and our Privacy Policy.

2. Our Role (all doors)

We provide software and marketplace-style tools that help users discover, contact, and work with local professionals and organisations. Unless we expressly say otherwise in writing:

• We are a technology platform provider, not a party to contracts between users (for example customer and tradesperson, patient/client and practice/firm, or candidate and employer/agency).
• We do not employ tradespeople, clinicians, solicitors, or recruitment consultants as staff of oddjobs.im merely because they hold an account.
• We do not guarantee that any user will find work, hire someone, receive an enquiry, fill a vacancy, or achieve any particular commercial result.
• Pricing, scope of work, clinical or legal care, employment decisions, and off-platform payments are agreed between the relevant users - not by oddjobs.im.

Different doors work differently (job board vs browse-and-enquire vs careers referrals). The sections below set out door-specific rules. If a door is disabled on the live site, those rules apply only if and when that door is available.

3. Account Types and Eligibility

You may register under one or more account types depending on what we offer (for example Customer, Tradesperson / Tradie, Medical practice, Legal firm, or Recruitment / Agency). You must:

• Provide accurate registration details and keep them up to date.
• Keep login credentials secure and not share accounts in a way that breaches these Terms or applicable law.
• Only use an account type you are entitled to use (for example, a medical practice account only if you operate a legitimate practice eligible to use that workspace).
• Comply with all licences, registrations, insurance, and professional rules that apply to the services you advertise or deliver on the Isle of Man.

We may suspend or close accounts that breach these Terms, misuse the platform, or create safety, legal, clinical, employment, or fraud risk.

4. Trades door (customers and tradespeople)

The Trades door is a local services marketplace: customers can post jobs and receive interest, site visits, or estimates; tradespeople can discover opportunities, quote, message, and manage work-related tools (such as diary features) under their plan.

• Customers may use core consumer features without a paid platform subscription (subject to fair use and these Terms).
• Tradespeople access paid features under a monthly plan (for example Trade, Pro, or Elite). Current prices and features are shown on the site and may change; the price you accept at checkout (or as updated under these Terms) applies to your subscription period.
• Contracts for trade work, pricing, scheduling, materials, and payment for jobs are between the customer and the tradesperson. oddjobs.im does not take commission on job value and does not hold job funds in escrow.
• Tradespeople must only offer services they can lawfully provide, and must not misrepresent qualifications, insurance, or availability.

5. Health door (practices and patients / customers)

The Health door provides a practice product workspace and public browse-and-enquire surfaces for medical and related health practices. It is not a clinical records system, electronic patient record (EPR), telemedicine diagnosis service, or emergency service.

• Patients / customers may browse practice listings and submit appointment or contact requests. Submitting a request does not create a doctor-patient relationship with oddjobs.im and does not guarantee an appointment.
• Practices manage enquiries, profile/presence, and related tools under their plan. Clinical care, triage, records, prescribing, and clinical decisions remain solely the practice’s responsibility under applicable professional and legal rules.
• Not medical advice. Nothing on oddjobs.im (including OJ Bot or marketing content) is medical advice, diagnosis, or treatment. For emergencies use local emergency services (for example 999) or appropriate urgent care - do not rely on the platform.
• Do not paste clinical notes, full patient histories, or unnecessary special-category health detail into the platform or into Ask OJ. Keep enquiry reason lines high-level.
• We do not verify clinical fitness to practise beyond any product fields or admin checks we choose to run; practices remain responsible for their own compliance.

6. Legal door (firms and clients)

The Legal door provides a firm / chambers-style product workspace and public browse-and-enquire surfaces. It is not case-management software, a court filing system, or a substitute for regulated legal advice.

• Clients may browse firm listings and request contact or consultations. A request does not create a solicitor-client relationship with oddjobs.im and does not guarantee a retainer.
• Firms manage enquiries, profile/presence, and related tools under their plan. Legal advice, conflict checks, retainers, client money, and court work remain solely the firm’s responsibility under applicable professional rules.
• Not legal advice. Nothing on oddjobs.im (including OJ Bot or marketing content) is legal advice. Users should take independent legal advice where appropriate.
• Do not paste full confidential case files, privileged material, or unnecessary client identifiers into the platform or into Ask OJ. Prefer high-level labels (for example “conveyancing enquiry”).
• We do not guarantee regulated status or competence of any firm; firms remain responsible for their own compliance and insurance.

7. Careers door (candidates and recruitment agencies)

The Careers door lists vacancies supplied or managed by partner recruitment agencies (and related agency tools). Careers is open to agencies who register as partners; it is not an exclusive single-agency product unless we expressly agree otherwise in writing.

• Candidates may browse and filter public vacancies and use apply / referral flows. Applying does not guarantee an interview, offer, or employment. Employment decisions are made by employers and/or agencies - not by oddjobs.im.
• Agencies receive a recruitment workspace (for example vacancies, categories, feeds/sync, referrals, analytics, and billing) under their plan. Each agency is responsible for the accuracy and lawfulness of its vacancy data, equal opportunity obligations, and data it processes about candidates.
• Public Careers pages are candidate-facing. Agency branding on public cards or labels (where enabled) must not be misleading. Warm introductions and referral tracking are platform features; placement contracts remain between the agency, employer, and candidate as applicable.
• oddjobs.im is not the employer of candidates listed via Careers, is not an employment agency itself solely by operating the software, and does not guarantee hire outcomes or fee recovery between commercial parties.
• Do not use Careers tools to post unlawful discrimination, fake vacancies, or personal data you have no right to process.

8. Plans, Free Trial, and PayPal Billing

Some professional account types use paid monthly plans (for example tradie Trade / Pro / Elite; medical Solo / Practice; legal Standalone / Practice; recruitment Essential / Agency / Agency Pro - names and features as shown on the site at the time of purchase). Customers using free consumer features do not pay a platform subscription for those features alone.

8.1 Free trial

Eligible professional accounts may receive a free trial (length shown at signup or in the dashboard; often up to 30 days unless we state otherwise). During the trial you may use plan features without starting a PayPal subscription. When the trial ends, access to paid features may be limited until you subscribe, unless we grant continued complimentary access.

8.2 PayPal subscriptions

Paid plans are billed as recurring subscriptions processed by PayPal where PayPal is enabled. When you subscribe you may be redirected to PayPal to approve the subscription. Your use of PayPal is also subject to PayPal’s own terms and privacy policy.

• oddjobs.im does not store your full card or bank account numbers; those details are handled by PayPal.
• Billing frequency is monthly unless otherwise stated at checkout.
• You can cancel from your oddjobs.im billing page and/or your PayPal account. Cancellation typically stops future renewals; access may continue until the end of the period already paid for, subject to PayPal’s status and our system records.
• Failed payments, chargebacks, or a cancelled/suspended PayPal subscription may result in reduced or suspended access to paid features.
• Taxes (if any) and currency conversion are handled as shown by PayPal at checkout.

PayPal may provide consumer protections on eligible transactions under PayPal’s own policies. Those protections, where they apply, relate to the subscription payment made to Interactive Enterprises Limited - not to cash, bank transfer, placement fees, professional fees, or other payments you arrange directly with other users.

8.3 Off-platform payments

Payment for trade work, professional services, or recruitment placement fees is agreed and settled outside oddjobs.im unless we expressly introduce a different product later. oddjobs.im does not hold those funds in escrow and is not responsible for non-payment, overpayment, fee disputes between commercial parties, or quality of services delivered offline.

9. Content Moderation (including AI-assisted review)

To help keep the platform safe and usable, we review certain user-submitted content before or after it is published. This can include job posts, profiles, portfolio material, public mini-sites / presence pages, vacancy text, and similar content.

Review may be carried out by:

• Automated systems and human staff; and/or
• AI-assisted moderation (for example powered by xAI / Grok), which may classify, summarise, or flag content against our policies.

AI-assisted review is a support tool. It may auto-approve content that appears low-risk, hold content for a second look, or recommend rejection. We may also require manual admin approval in some cases. Outcomes are not guaranteed to be perfect; we may reverse a decision, request changes, or remove content at any time if it breaches these Terms or applicable law.

You must not post content that is unlawful, fraudulent, discriminatory, harassing, sexually explicit involving minors, spam, or that infringes others’ rights. We may refuse, edit, hide, or remove such content and may restrict your account.

10. Ratings, Reviews, and Feedback

Where ratings or reviews are enabled (for example after trade jobs, or practice/firm feedback surfaces), they must be honest and based on genuine experience. We may remove reviews that are abusive, fake, defamatory, or otherwise breach these Terms. Ratings are user opinions and do not constitute a guarantee by oddjobs.im of any professional’s work or fitness.

11. Disputes Between Users

We encourage users to communicate directly and fairly to resolve issues (customer and tradesperson; patient/client and practice/firm; candidate and agency/employer). While we may assist where reasonably possible with platform misuse, any contractual, clinical, legal, employment, or payment dispute about services delivered offline must ultimately be resolved between those parties. We are not a court, regulator, insurer, adjudicator of trade work, clinical board, employment tribunal, or law society.

12. OJ Bot and In-App Helpers

OJ Bot and related helpers provide product how-to guidance and navigation inside oddjobs.im. They are not a substitute for professional advice. In particular they must not be used as medical advice, legal advice, financial advice, or employment advice. Do not submit passwords, payment card numbers, or unnecessary personal or special-category data into chat tools.

13. Limitation of Liability

To the fullest extent permitted by the laws of Isle of Man, Interactive Enterprises Limited and oddjobs.im shall not be held liable for any loss, damage, delay, financial loss, injury, or any other issue arising from:

• The quality or standard of work, clinical care, legal services, or recruitment services provided by any user
• Any delay, failure, or refusal by a professional, practice, firm, or agency to respond, attend, or complete work
• Any dispute between users (including non-payment for offline services)
• Employment outcomes, placement fees, or hiring decisions related to Careers
• Reliance on platform content as medical or legal advice
• Decisions made by automated or AI-assisted moderation or helper systems (subject to your non-excludable legal rights)
• Interruptions, errors, or unavailability of third-party services (including PayPal, hosting, email, or AI providers)
• Any financial loss, consequential loss, or indirect loss

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law (including fraud or fraudulent misrepresentation). The platform is provided “as is” with no warranties of any kind beyond those required by law.

14. Indemnity

You agree to indemnify and hold Interactive Enterprises Limited harmless from claims, losses, or damages arising from your use of the platform, content you submit, services you provide offline, or any contract you enter into with another user, except to the extent caused by our fraud or wilful misconduct.

15. Changes

We may update these Terms from time to time (including when we add doors, plans, or features). The “Last updated” date above will change when we do. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms, except where applicable law requires a different process for material changes to paid services.

16. Governing Law

These Terms are governed by the laws of Isle of Man. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Isle of Man.

Legal framework for this install: Isle of Man (admin → Site branding → Legal jurisdiction).

17. Contact

Questions? Email support@oddjobs.im